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Does Steelcase Ship to Canada?

Does Steelcase Ship to Canada?

Are you hoping to buy a Steelcase office chair, but you’re based outside the US?

If you live in Canada, you’re in luck –– the world’s largest office furniture manufacturer ships directly to Canada as well!

Thankfully, the company makes it easy for clients to get their hands (or bottom) on their Steelcase ergonomic seating. Steelcase offers standard delivery and professional installation to Canadian residents, with delivery lead times from 3 to 16 business days, depending on the model ordered.

Otherwise, you can make a trip to one of Steelcase’s locations in Calgary or Edmonton.

In this article, we take a look at how to ship and order Steelcase chairs in Canada.

Does Steelcase Ship to Canada?

Yes, Steelcase ships their office products to Canada via:

  • Standard Delivery
  • Professional Delivery and Installation

Rest assured that Steelcase ships its ergonomic chairs fully assembled to Canadian residences.

Steelcase partners with third-party delivery agents for deliveries in the US and Canada, so expect a lead time of 3 to 5 days wherein installers will verify the delivery receipt and schedule the final delivery date.

Standard Delivery

standard delivery service
Steelcase standard delivery is available for heavy and bulky orders to be shipped in Canada. Packages will be delivered and unloaded by a local delivery courier at or inside your door.

Once the Steelcase local delivery agent verifies the delivery, expect an email notification within three business days upon receiving your order. You will need to get back to the agent to confirm the final date and time of delivery.

As of September 2021, standard delivery fees are calculated at 17% of your total payment ($100CAD minimum). Should there be any delivery delays caused by the customer, expect to pay a storage fee to the courier?

Professional Delivery and Installation

professional delivery and installation
For Steelcase products that are more complicated to assemble, such as cubicles, desks, walls, and interior design services, you can get professional delivery services which will include:

  • Unloading
  • Assembly and installation
  • Removal of packaging
  • Arrangement of all products

As of September 2021, for professional delivery and installation services, expect to pay 20% of your total payment ($225CAD minimum).

For updated guidelines on shipping fees, visit the Steelcase StoreShould the customer cause any delivery delays – Canada website.

Where does Steelcase ship from?

Steelcase is based in Grand Rapids, Michigan
While its headquarters and leading team of ergonomics and engineering specialists are located in Rapids, Michigan, Steelcase has dozens of manufacturing plants across North America, Latin America, Europe, Asia, and the Middle East.

Most Steelcase chairs shipped to Canada are manufactured in the USA and Mexico. A handful of Steelcase chairs are made in France, India, and Kuala Lumpur in Malaysia.

How long does Steelcase take to ship?

Steelcase acknowledges that more and more businesses and workers are scrambling to set up a safe post-pandemic workplace. With this, Steelcase launched its Quick Ship program in August 2021, allowing US and Canadian residents to choose from a wide selection of ready-to-ship office furniture quickly.

Depending on the model of your choice, Steelcase guarantees to deliver your office chair within 3 to 16 business days.

How to Order Steelcase Chairs in Canada?

Steelcase quick ship program
Rapid2 Steelcase Program – Seating

Under the Steelcase Quick Ship program are the Rapid2-classified made-to-order items, guaranteed to ship out in 2 business days and delivered within 3 to 10 business days.

Rapid2 includes Steelcase’s bestselling seating with expedited manufacturing.

Steelcase seating included under Rapid2 are:

  • Amia 482
  • Cachet 487
  • Crew TS308
  • Gesture 442
  • Leap 462
  • Move 490
  • Reply 366
  • Steelcase Series 1
  • Think 465
  • Uno TS311

Don’t think your choices are limited, though –– you can customize these ten seating products with over 80 upholstery options.

For a list of Rapid2 Steelcase chair models, upholstery, and finishes in Canada, check out the Steelcase electronic catalog on page 15.

Rapid5 Steelcase Program – Seating

Rapid5 products are made-to-order and tagged for expedited manufacturing, guaranteed to ship within five to seven business days. The Rapid5 program offers fast delivery for a wide range of seating options for small to middle-market companies.

Depending on your seating style of choice, the maximum quantity for orders is between 15 to 50 pieces.

Available seating styles include:

  • Alight
  • Amia 482
  • Buoy
  • Cachet 487
  • Campfire
  • Cobi 434
  • Crew
  • Criterion 453
  • Gesture 442
  • Jack
  • Jenny Lounge
  • Kart
  • Leap 46
  • Max Stacker III 477
  • Move 490
  • Node 480
  • Player 475
  • Protégé 433
  • QiVi 428
  • Reply 466
  • Scoop
  • Shortcut
  • SILQ 418
  • Simple Seating
  • Steelcase Series 1
  • Steelcase Series 2
  • Think 465 Series
  • Uno

Rapid5 orders are manufactured in one to four days and shipped out from the manufacturing plant within five to seven business days. Rest assured that you’ll get your order within eight to 16 business days.

The Amia, Cobi, Gesture, Max Stacker III, Move, ode, Reply, Steelcase 1, and Think series are available for ten-day delivery in Canada.

For Steelcase Rapid5 seating, there are over 200+ upholstery choices and 200+ surface materials available –– check them out on the Steelcase electronic catalog on page 30.

For online orders, simply visit the Steelcase Canada website or get in touch with a ​​Steelcase Order Fulfillment Consultant at:

  • Phone: 1.800.516.3454 (Mondays through Fridays, 8 AM to 8 PM).
  • Email support

Where to buy Steelcase chairs in Canada? 

where to buy Steelcase chairs in Canada
If you’d like to buy a Steelcase chair in person, you can contact a local authorized dealer.

As of September 2021, there are over 25+ authorized Steelcase dealers across Canada.

You can also visit the state-of-the-art Steelcase WorkLife Center for inspiration on how to set up your work-from-home space.

Remember to set an appointment beforehand as operations may be limited.

RGO Office Products Edmonton Ltd.

Our go-to stop for Steelcase furniture and seating is RGO, established in 1966.

RGO has two locations in Calgary and Edmonton. Browse their broad selection of seating, including office, collaborative, and lounge chairs:

Calgary (Steelcase Canada Ltd Office)

Address: 1229 33 Street NE STE 100, T2A 4Y6 Calgary, CA

Phone: 403 569 4400

Email: [email protected]

Hours: Monday-Friday, 8 AM to 5 PM


Address: 11624 -120th Street, T5G 2Y2 Edmonton, CA

Phone: 780 413 6600

Hours: Monday-Friday, 8 AM to 5 PM


Under the Steelcase Quick Ship program, Canadian residents can have their Steelcase chairs shipped directly to their address within three to 16 business days via standard delivery or professional installation.

You can also get in touch with an authorized Steelcase dealer in Canada to purchase your Steelcase chair.