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Serta Smart Layers Chair Review: An Affordable & Comfortable Executive Chair

Serta Smart Layers Chair Review: An Affordable & Comfortable Executive Chair

People look for three things in a good office chair: comfort, quality, and affordability.

You may have heard of Serta before because they’re one of the biggest manufacturers of mattresses. So you can expect them to be experts in keeping you cozy!

Serta aims to make the world more comfortable. And what better way to do it than with a well-cushioned executive chair? And it even comes at a comfortable price point!

But aside from being affordable and comfortable, there has to be more to this chair, right? If you’re curious, let’s cover each detail below!

Serta Big and Tall Smart Layers Executive Office Chair with ComfortCoils, Ergonomic Computer Chair with Layered Body Pillows, Black Bonded Leather

Click for more info

Who is this product for?

The Serta Smart Layers chair is not your run-of-the-mill basic office chair. They’re executive chairs making them perfect for anyone who prefers padded chairs.

They’re also on the wider and bigger side, so this is going to be the perfect fit if you find other office chairs to be too narrow.

In other words, if you’re on the taller or bigger side, this might just be the executive chair for you.

Finally, this is for anyone with a limited budget. Because let’s face it, we all want to have high-end chairs but sometimes we’re not willing to splurge.

Unfortunately, this isn’t going to be of much interest to those who are looking for a breathable mesh chair.

Moreover, this isn’t going to please those who are looking for a fully adjustable chair.

But not to worry, we’ll be recommending other chairs at the end of the article, so make sure to watch out for that!

Read more: Who Makes Serta Office Chairs?

What’s included

Serta Big and Tall Smart Layers Executive Office Chair with ComfortCoils, Ergonomic Computer Chair with Layered Body Pillows, Black Bonded Leather

Click for more info

When you order this chair, expect it to be disassembled. Good thing the instructions are also included, as well as all the tools you’ll need!

But to be sure, all these should be included.

  • 5 pcs. casters
  • 1 pc. base
  • 1 pc. gas lift with telescoping cover
  • 1 pc. seat plate
  • 1 pc. left arm
  • 1 pc. right arm
  • 1 pc. seat cushion
  • 1 pc. back cushion
  • 1 pc. plastic shroud
  • 2 pcs. 1” big screws/25mm
  • 2 pcs. 1-¾” big screws/44mm
  • 6 pcs. 1” small screws/25mm
  • 2 pcs. 1-½” small screws/38mm
  • 2 pcs. 1” flat screws/25mm
  • 6 pcs. plastic caps
  • 2 pcs. plastic caps
  • 1 pc. Allen key M5

If anything is missing, you can simply reach out to the customer service of the seller you bought it from.

Check out the unboxing part of this YouTube video:

Serta Hensley Executive Office chair - assembly - review - vs. gaming chair?

Overview of features

One quality of a smart buyer would be to weigh out the features of the products, so let’s do that!

The first thing you’ll notice about these chairs is that they’re bulkier than other office chairs. This is true to the executive chair design which is a popular style for many office workers.

But aside from being bulky, it’s also upholstered with bonded leather. This sleek finish makes it look perfect for any professional office setting!

And if you’re picky with the colors of your furniture, you’ll be glad to know that it comes in several options!

  • Black
  • Black and Grey
  • Black and white
  • Gray
  • Ivory
  • Opportunity gray
  • Roasted Chestnut

Another aspect that I appreciate is that it comes in three different sizes. This way, people don’t feel excluded from their office chairs.

The smallest Smart Layers chair is the MANAGER size. It can support up to 250 lbs, but it still retains that executive style!

Serta Manager Office Chair with Layer Body Pillow | Faux Leather with Contoured Lumbar and...
  • MANAGE YOUR SEATING EXPERIENCE: Enjoy a seat that’s both comfortable and stylish with the Serta Manager Office...
  • STYLED FOR EXCELLENCE: Upholstered in soft and supple Puresoft faux leather
  • BLISSFUL COMFORT: Deep layers of body pillows and cushioned armrests

Next, is the EXECUTIVE size which is the medium size in this case. The dimensions for this chair is larger than the manager size, and it can support up to 350 lbs.

Serta 44942 Executive Office Chair with Smart Layers Technology | Leather and Mesh Ergonomic with...
  • PROFESSIONAL AND COMFORTABLE: Ergonomic desk chair great for home and professional offices
  • 5-LAYER CUSHIONING SYSTEM: The comfort you know and love from Serta mattresses in an executive office chair
  • HELPS IMPROVE YOUR POSTURE: Easy-to-reach adjustment controls let you customize the chair height and contoured...

Finally, we have the BIG AND TALL, and you may have correctly guessed it from the name itself. This is the largest size and it can support up to 400 lbs.

Serta Executive Office Chair, Big & Tall, Black
  • Made of soft and supple Puresoft Faux leather
  • Product dimensions – 33” D x 27.25” W x 46” H | Weight capacity – 400 lbs.
  • Generous seating area and commercial-grade big & tall components for uncompromising support and durability

When it comes to sizing, this is a great chair for larger individuals who might have trouble finding a chair that can support their weight!

Now, let’s talk about the adjustment controls. If you get the executive chair, you’ll have the adjustable features:

  • Seat height
  • Tilt lock
  • Tilt tension
  • Mechanical lumbar support

Unfortunately, the adjustable lumbar support is not available for all styles/sizes.

Still, with the 5-layer cushioning system, you can feel well supported and incredibly comfortable.

This is because it’s the same technology used for their world-renowned Serta Mattresses!

What we like

  • Assembly is a breeze because all the tools are included and the instructions are easy to understand.
  • Extremely comfortable as it’s equipped with the same 5-layer cushioning system as the Serta Mattresses.
  • Different sizes are making it easier to find which option is right for your body.
  • You get a 1-year warranty if you purchase from their shop on Amazon.

What we don’t like

  • Not all adjustment features are available for all sizes.



This chair comes in multiple color and size options, as well as a sleek and polished bonded leather finish.
Ease of Use
It isn’t pre-assembled but the instructions are easy to follow and the tools are included.
The basic adjustable features are included but the lumbar adjustment is limited to the sizes.
Customer Service
You get a 1-year warranty and the customer service is rated highly by the buyers!


Assembly is quick and it takes about 20 minutes.

First, turn over the base and insert all 5 casters in the designated slots. Turn the base over again and insert the gas lift with telescoping cover through the center hole.

Fasten the seat plate underneath the seat cushion. Use the 1-3/4” Big Screws for the front holes, and the 1” Big Screws for the rear holes.

Be sure to tighten the screws!

The next step is to insert the levers to the cable lever receivers. After that, you can put the plastic shroud to cover the seat plate.

Now, it’s time to fasten the armrests on the seat cushion. Use the 1” small screws to do this.

Then, you can finally place the back cushion between the armrests, use the 1” small screws, to fasten.

This time, don’t tighten them completely.

Push up the backrest cushion so that it aligns with the corner of the armrest. Attach it again using the 1-½” small screws.

Now tighten all the screws you used to attach the backrest!

Attach the adjustable knobs under the seat cushion. The screw size for this should be the 1” flat screws, be sure to tighten it!

Finally, place the plastic caps to cover the armrest holes, and you’re done!

Read more: IKEA Markus Chair Review


Now, if you like everything about this office chair but wish it had more adjustable parts, we’ve got you covered.

The Ficmax Gaming Chair sounds different, right? If you think about it, gaming chairs and office chairs aren’t that different!

What’s wonderful about the Ficmax chair is that there are more adjustable features. The armrests and seat height can be fine-tuned to your needs.

Plus, it completely reclines, making it perfect for taking naps. There’s also a pull-out footrest, complementary neck pillow, and a lumbar support massage pillow!

Read more about the Ficmax gaming chair here!

Hbada Gaming Chair Ergonomic Racing Chair High Back Computer Chair with Height Adjustment Headrest...
  • 【PRODUCT SIZE】HBADA Is Dedicated To Making The Best Gaming Chairs And Creating The Most Perfect Game Experience...
  • 【ERGONOMIC DESIGN】Thicker Backrest And Seat Cushion Make You Sit More Comfortable. Adjustable Headrest And...
  • 【MULTI-FUNCTION】Chair Back Can Be Locked At Any Angle Between 90°-155° ,After The Angle Is Locked, The Chair...


All in all, the Smart Layers executive chairs by Serta are affordable choices for adjustable leather chairs. If the executive chair design is to your taste, then I 100% recommend it!

If you’re having a hard time finding chairs that can cater to larger sizes, then these office chairs might be for you.

The basic adjustable parts, multiple color options, size choices, warranty, and easy assembly makes this product a steal!